Blackview User Forum

 
Ju5tup09
Topic Author
Posts: 1
Joined: Sun Apr 18, 2021 8:02 pm

BV5900 has started stuttering on every streaming service

Sun Apr 18, 2021 8:22 pm

My BV900 has started stuttering whilst streaming on all platforms like Netflix, YouTube etc. I've tried a different internet connection and reducing the picture quality but videos are still unwatchable. Is there something I can do to fix this?
 
Sacres
Posts: 1
Joined: Thu Apr 29, 2021 9:34 am

Re: BV5900 has started stuttering on every streaming service

Thu Apr 29, 2021 9:37 am

Mines has started doing the exact same. I put it down to the latest software update but even after doing a factory reset my BV5900 still has issues playing Netflix, YouTube etc.
Terrible
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV5900 has started stuttering on every streaming service

Fri Apr 30, 2021 6:39 am

Ju5tup09 wrote:
My BV900 has started stuttering whilst streaming on all platforms like Netflix, YouTube etc. I've tried a different internet connection and reducing the picture quality but videos are still unwatchable. Is there something I can do to fix this?

Hello, sorry to make this inconvenience caused to you. After the engineers discussed this issue, we will update a new version but we are not sure when it can ready to update, so please update the latest version back to the original. 
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV5900 has started stuttering on every streaming service

Fri Apr 30, 2021 6:39 am

Sacres wrote:
Mines has started doing the exact same. I put it down to the latest software update but even after doing a factory reset my BV5900 still has issues playing Netflix, YouTube etc.
Terrible

Hello, sorry to make this inconvenience caused to you. After the engineers discussed this issue, we will update a new version as soon as we can but we are not sure when it can ready to update, so please update the latest version back to the original. 

Who is online

Users browsing this forum: No registered users and 1 guest
 

 

OSZAR »